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Thanks for dropping by. My name is Guy Clapperton. I’ve been a tech journalist for 30 years and I love to interview experts on what's coming up.

I’ve called this podcast and the presentations I do with it “The Near-Futurist”. Click on "About" to find out more about my speaking; meanwhile the podcast episodes are below and there's a new one every month.

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  2. 40. Retail after Covid, the experience economy

40. Retail after Covid, the experience economy

May 7, 2020

Nobody is kidding themselves that the retail market is going to be the same when Lockdown has stopped - names will vanish, already-squeezed margins will shrink. This is why retail consultant Meredith O'Shaughnessy thinks shops will have to focus on experience rather than shifting items - she tells near futurist Guy Clapperton more.

A slightly earlier release than normal as our usual Friday would clash with a bank holiday.