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Thanks for dropping by. My name is Guy Clapperton. I’ve been a tech journalist for 30 years and I love to interview experts on what's coming up.

I’ve called this podcast and the presentations I do with it “The Near-Futurist”. Click on "About" to find out more about my speaking; meanwhile the podcast episodes are below and there's a new one every month.

  1. All Episodes
  2. 2019
  3. 11

30. The human factor - a premium customer service

Nov 22, 2019

People are buying from people again given the chance and customer service and customer experience - that's CX to the professionals - is leaving technology behind. That's if you can afford it. Virna Sekuj of research organisation GlobalWebIndex speaks to #nearfuturist Guy Clapperton to discuss why people are coming back...

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29. Artificial Intelligence and where it can go wrong

Nov 8, 2019

Near Futurist Guy Clapperton talks to Bernd Greifeneder, founder of Dynatrace, on the nature of artificial intelligence - what do we mean by it, what should we mean and how many businesses or public sector entities actually ask for it?

Greifeneder also has reservations connected to AI's use in airports, in autonomous...

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